The Cinnamon Club

07.03.2025

Very average food

06.03.2025

I am writing to express my utter disappointment with the experience my partner and I had at your restaurant on Valentine's Day. We arrived expecting a pleasant evening, but unfortunately, our experience was far from satisfactory. We opted for the Valentine's Day menu, which, while not particularly extravagant, should have provided us with a pleasant dining experience. However, after paying a total of £250, which did not included a bottle of wine, we were surprised to find that there was no dessert included in the meal aswell. The bigger issue, however, was the service. Despite numerous requests for our food, we waited for over an hour without any updates or urgency from the staff. It was disheartening to see employees laughing and socializing while we were left waiting. By the time the dessert should have arrived, 50 minutes had passed, and we had already decided to leave at 11:00 pm without it. It was truly unacceptable to pay such a significant amount of money without receiving the full service, especially on an evening that was meant to be special. Following the incident, I was contacted by Manager Fahid, who offered a 50% discount for our next visit. This response is deeply unsatisfactory. Rather than offering a future discount, I believe a refund is the appropriate course of action, given the poor service, delays, and failure to provide the agreed-upon meal. I am therefore requesting a 50% refund of the £250 we paid for this disappointing experience. I trust you will address this matter promptly and look forward to your resolution.

06.03.2025

Great food and service. Make sure you are sitting in the main library room though. Their overflow room by the entrance is a very sad experience by comparison. Also I have to urge your to boycot their wine list because of the ridiculously high mark up they have averaging close to 5x retail price. Shameful…

03.03.2025

My wife and I were looking for a nice Indian Restaurant in London. Our Viking Cruise representative at Conrad Hotel recommended us The Cinnamon Club. What a wonderful place to enjoy legit Indian food! We really are very please with the selection of our dishes. The quality of food as well as the service was outstanding! We will visit the Cinnamon Club again in the near future!

03.03.2025

런던에서 갔던 레스토랑 중 최고였어요 👍 메뉴 하나하나 다 맛있었고 특히 서버분들이 정말 친절하고 다정하세요♡ 셋런치메뉴 4인 주문해 종류별로 시켜 함께 먹었는데 거를게 없이 다 좋았어요 ♡ 런던가면 꼭 다시 갈께요~^^

02.03.2025

Not the best experience. Our booking was lost (though we called twice that same day). Main was overcooked, dessert was poor (icey sorbet) and Im pretty sure i was served my cold coffee again after it was reheated. Drinks were late to the table and all in all the staff wasnt very attentive. Disappointed all round for the price.

02.03.2025

Really nice place, enjoyed the food, would recommend if going for a business dinner. However tough with high end Indian food as some of the basic street food is amazing for a fraction of the price

01.03.2025

Interesting place. Dinner with colleagues. Everything we had was amazing. My main was Saag with chicken. Amazing. Wine was very good and the best was the pistachio kulfi.

28.02.2025

Really nice table ! The atmosphere, excellent. We went for our 15th wedding anniversary.Thank you Shakel, thank you dear team for taking good care of us, the allergies we mentioned, the birthday card, the dessert. Great evening in London !

26.02.2025

Fabulous restaurant, incredible food and service. The historical venue still remains intact and elegant for this restaurant which food is heaven

24.02.2025

We enjoyed our meal, and the food was delightful. However, we found it challenging to understand the server while they were explaining each dish. On a positive note, the place and ambiance were excellent, contributing to an overall pleasant experience.

22.02.2025

We were in private dining room. Great service n atmosphere. Food was very good and tasty. Highly recommend this restaurant and butter chicken was amazing. 👍

21.02.2025

An amazing place. We went for tasting menu and it was absolutely worth it. Food was amazing, service excellent and the place looked amazing with all those books around. Would go there again.

19.02.2025

Great setting fantastic food.

18.02.2025

Lovely meal in great setting. Food not typical Indian and not too filling which was great. Good wine list. Service was excellent, refined but present.

15.02.2025

I took my wife here for Valentine’s Day, and whilst the food was fantastic, the atmosphere was terrible. To pack in as many diners as possible, they opened up a side room that they never use, which was bizarrely cold; many other diners were complaining about it. The service was slow, 15+ tables were all packed in tight together in order for them to accommodate as many people as possible. It was very awkward, and many of the couples around us who we ended up speaking to were laughing at how poor the experience was. A real shame because the main room looked fantastic online, but we didn’t see it - feels like we were missold. End of the day, greediness led to a really poor customer experience. Terrible value for £150 per head.

17.02.2025

We went there for Valentine’s day and were severely dissatisfied with the food. Not only were the portions inadequate but also the quality and taste of food was below par. Especially for the price of the set menu we expected more.

15.02.2025

Visited this restaurant for a company dinner. Excellent food, very tasty. Wine catalogue well informed. All members of staff were very professional and helpful. Highly recommended

14.02.2025

Shakel was our witter and he was so welcoming and caring during the whole dinner. Brilliant service

12.02.2025

Sophisticated flavors and unique combinations. Traditional interior of the library with the books still on the shelves

11.02.2025

Indian food with a twist. Loved the vegetarian starters and mains .

11.02.2025

Excellent Indian fine dining place. The dishes are amazing and presented fantastic. The dressings and sauces with appetizers are yummy. After being here we also went to Cinnamon Kitchen before leaving London

07.02.2025

Lovely restaurant. Like an old library. Food very good, though a little pricey. Good atmosphere

06.02.2025

A terrible experience. The restaurant overpowering with the noise. Exceptionally poor service & no customer care. I've sent a complaint via email as suggested by Cinnamon Club but guess what? No reply!!!! Appalling appalling

01.02.2025

We have been to The Cinnamon Club multiple times now and the service, food and overall experience never disappoint. We come to London from the states and have to come back. The sommeliers are experts and have continued to recommend beautiful selections. When in London it is a MUST.